F. Network Advertising and Retargeting
Epson participates in online advertising networks and exchanges that display relevant advertisements to site visitors, including based on their interests as reflected in their browsing of the Sites and certain third-party sites and other data, including but not limited to networks and exchanges operated by Yahoo, Microsoft/Bing, Facebook/Meta, and Google. These companies may use Tracking Technologies to passively collect information from you which may be used to tailor the advertising you see on the Sites or elsewhere on the web. This means that some information about your browsing of the Service and certain third-party sites may be disclosed to these companies for the purpose of delivering ads to you on the Service and certain third-party sites, and Epson may receive from some of these companies’ information about third party sites that you have visited. This information is used for marketing purposes and the practice is sometimes termed “interest-based advertising” or "retargeting."
You can also learn more about opting out of network advertising retargeting below under the “Tracking Technology Choices” section below. In addition, you can exercise cookie preferences by visiting our Consent Manager. Residents of certain U.S. states have further rights explained here.
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G. Your Communication Preferences, Rights and Choices
Account Information
You may access, update, or remove certain information that you have provided to us through your account by visiting your account settings. Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and for other business purposes such as record keeping.
Communications
Epson provides several means for you to opt-out of receiving commercial e-mails from Epson. If you do not wish to receive e-mail notices promoting our products or services, you may opt-out at the time you provide your Personal Information to us. You may also opt-out through any commercial e-mail you receive from Epson by selecting the "unsubscribe" or similar option included with each e-mail. To opt-out of direct mailings, we will provide you with a postage paid opt-out card with any promotional offers we mail to you. Please note that your opt-out is limited to the email address used and will not affect subsequent subscriptions or non-promotional e-mails (e.g., safety notices, responses to your inquires, etc.).
Tracking Technology Choices
* Tracking Technologies. Some browsers and devices accept Tracking Technologies by default. Certain Tracking Technologies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately on each browser and device you use. Please be aware that if you disable or remove these technologies, some parts of the Service may not work and that when you revisit the Service your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations. In addition, you can exercise cookie preferences by visiting our Consent Manager. Residents of certain U.S. states have further rights explained here.
* Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com. We do not treat “Do Not Track” signals as a global privacy control (“GPC”) signal. For more information regarding GPC signals, which apply to residents of some U.S. states, see our U.S. State Privacy Notice.
* App and Location Technologies. You can stop all collection of information via an app by uninstalling the app. You can also reset your device Ad Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you.
Please be aware that if you disable or remove Tracking Technologies some parts of the Service may not function correctly.
We may also use Microsoft Advertising Services and/or Google Ad Services. Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/. To learn more about the data Microsoft collects and how your data is used by it and to opt-out of certain Microsoft browser Interest-based Advertising, please visit https://privacy.microsoft.com/en-us/privacystatement.
In addition, most of the companies we work with to provide you with targeted ads are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted ads provided by these companies, and how to opt out of receiving certain targeted ads from them, please visit:
* For website targeted ads from DAA participants, https://www.aboutads.info/choices;
* For app targeted ads from DAA participants, https://www.aboutads.info/appchoices;
* For targeted ads from NAI participants, https://www.networkadvertising.org/choices/. Opting out only means that the selected participants should no longer deliver certain targeted ads to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., in connection with the participants’ other customers or from other technology services).
You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt-out of Interest-Based Ads” (for Android devices).
In addition, we may serve ads on other online services that are targeted to reach people on those services that are also identified on one of more of our databases (“Matched List Ads”). This is done by using Tracking Technologies or by matching common factors between our databases and the databases of the other online services. For instance, we may use such ad services offered by Facebook/Instagram/Meta or Twitter and other Third-Party Services. We are not responsible for these Third-Party Services, including without limitation the security of the data. If we use Facebook to serve Matched List Ads on Facebook services, you should be able to hover over the box in the right corner of such a Facebook ad, or go to your account settings, and find out what options Facebook offers you to control such ads. If we use Twitter Matched List Ads, you should be able to review your ad options in account settings on Twitter. We are not responsible for such third parties’ failure to comply with your or our opt-out instructions, they may not give us notice of opt-outs to our ads that you give to them, and they may change their options without notice to us or you.
Please note that if you opt out using any of these methods, the opt out will only apply to the specific browser or device from which you opt out, so you will need to opt-out on each browser and device you use. Also, if you clear or block cookies you may lose you opt-out settings. We are not responsible for the effectiveness of, or compliance with, any opt out options or programs, or the accuracy of any other entities’ statements regarding their opt out options or programs.
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H. Sweepstakes, Contests and Promotions
Epson may offer sweepstakes, contests, and other promotions (any, a "Promotion") through the Service that may require registration. By participating in a Promotion, you are agreeing to the terms, conditions or official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your personal information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners list.
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I. Children's Privacy Protection
Epson is aware of the heightened need to protect the privacy of children under the age of 13. The Service is not intended for children and is not targeted to children under the age of 13. Epson does not knowingly collect personal information from children (as defined by the U.S. Children’s Privacy Protection Act, or “COPPA”). If you are a parent or guardian and you believe we have collected personal information from your child in a manner not permitted by law, contact us at epson.privacy@ea.epson.com. We will delete the personal information to the extent required by applicable laws. We do not knowingly “sell,” as that term is defined under the CCPA, the personal information of minors under 16 years old who are California residents.
If you are a California resident under 18 years old and registered to use the Service, you can ask us to remove any content or information you have posted on the Service. To make a request, email us at contentremoval@ea.epson.com with “California Under 18 Content Removal Request” in the subject line, and tell us what you want removed. We will make reasonable, good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
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J. The Epson Store
The Epson Store is a section of our Site that allows you to purchase Epson products online. The Epson Store is designed to give you options concerning the privacy of your information. If you choose, you can set up an account, where you will provide certain personal information. To protect your privacy, we have designed the Epson Store to include certain steps to verify your identity before granting you access or enabling you to make changes to your account. After logging into your account, you will have access to your account information and the ability to view, update, or change it at any time. To access your information, you will need to use a password. When purchasing products from the Epson Store, the order form will also ask you to provide a daytime telephone number. A telephone number is requested so we can quickly resolve questions related to an order, such as to clarify customer orders or to notify a customer of backorder status. We and our credit card processors take steps to protect your credit card information, including using tokenization.
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K. Data Security
Epson takes commercially reasonable steps to help protect and secure personal information. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information we collect, and you use our Service and provide us with your information at your own risk.
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L. Disability Accommodations
If you have a disability and would like to access this Privacy Policy in an alternative format, please contact us at epson.privacy@ea.epson.com. You can also request a copy, including in Braille, or otherwise obtain disability access assistance by calling 1-800-822-0313.
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