United States and Canada
Important Information: Please read this Privacy Policy carefully as we have recently updated it.
Effective Date: June 30, 2023
Epson's privacy policy provides information about our privacy and data collection practices as well as your rights in relation to your personal information.
Table of Contents
* Introduction
* Information Collection
* Use of Information
* Disclosure of Personal Information
* Social Media and Technology Integration
* Network Advertising and Retargeting
* Your Communication Preferences, Rights and Choices
* Sweepstakes, Contests and Promotions
* Children's Privacy Protection
* The Epson Store
* Data Security
* Disability Accommodations
* Data Relating to Data Subjects in the United Kingdom / European Economic Area / Switzerland
* Changes to this Policy
* Job Applicants’ Privacy Statement
* Your U.S. State Privacy Notice and Rights
* Notice of Data Practices
* Your Consumer Rights and How to Exercise Them
* Non-Discrimination/non-retaliation
* Notice of Financial Incentive Programs
* Our Rights and the Rights of Others
* Additional Notices for California Residents
* Contacting Us
A. Introduction
This privacy policy ("Privacy Policy")applies only to Epson America, Inc. and Epson Canada, Limited ("Epson," "we", "our" or "us") websites where this Privacy Policy is posted (collectively, the "Sites"); other interactive features or downloads that are owned or controlled by Epson and made available through the Sites or that interact with the Sites and post or link to this Privacy Policy, and U.S. and Canadian offline locations and activities, unless a different privacy notice is provided at or before such offline data collection, and with respect our products and services made available in the U.S. and Canada unless a different privacy notice is applied thereto (collectively, the “Service(s)”). In addition, some of our Services may have additional or supplemental privacy notices or policies that apply to them, which will govern in the event of a conflict with this general Privacy Policy. Please read any other privacy policies or notices that we make available with respect to various Services.
Epson is committed to your privacy and this Privacy Policy provides information about (i) our privacy and data collection and use practices both online and offline; and (ii) your rights and choices in relation to your personal information. In this Privacy Policy, “personal information” means information that relates to an identified or identifiable individual, or as otherwise defined under applicable law.
By using the Site, Service, or interacting with us offline, you agree to the Epson Terms of Use United States or Terms of Use Canada (as applicable), and/or such other term and conditions that may be applied to specific Services, which will govern in the event of a conflict with our general terms, and consent to our data collection, use and disclosure practices, and other activities, as described in this Privacy Policy and any applicable additional privacy policies or notices.
Please review this Privacy Policy carefully. If you have questions or concerns regarding this Privacy Policy, or wish to exercise your rights and choices as provided herein, contact Epson's privacy coordinator by following the instructions as provided in the Privacy Policy, filling out our online privacy feedback form, or sending a letter to Epson America, Inc., Attn: Privacy Coordinator, 3131 Katella Avenue, Los Alamitos, CA 90720.
We revise this Privacy Policy from time to time to reflect changes to our business, our Services, or applicable laws. We will post any revised version of our Privacy Policy on our website with an updated revision effective date. If a revised version requires notice under applicable law, we may notify you by other means, such as directly sending you a notification, or as required by applicable law. We encourage you to periodically check our website for the latest information on our privacy practices.
Non-Applicability, Human Resources: This Privacy Policy does not apply to our current employees, former employees, interns, officers, directors, or independent contractors (“Personnel”). Our California Personnel may obtain a copy of the separate privacy notice that applies to them by emailing the privacy compliance team: epson.privacy@ea.epson.com. Additionally, our California Personnel can follow the same instructions for making privacy rights requests as are set forth in Section P, subsections 2-6 below.
U.S. State Privacy Rights. California Residents Disclosures
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, please see the Your U.S. State Privacy Notice and Rights section here (Section P.1-5, below). Additional disclosures for California residents are available here (Section P.6, below)
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B. Information Collection
Information We Collect
Epson collects information about you when you use the Site, our Service, or interact with us in the U.S. or Canada offline, including information you provide to Epson when you register an account, update your profile, access our content, make a purchase, participate in a promotion, apply for a job, or contact customer support.
The following are examples of the types of personal information we may collect from or about you:
* Contact Data, including first and last name, email address, postal address, and phone number.
* Account Credentials, including username, password, password hints, and information for authentication and account access.
* Demographic Data, including age, gender, marital status, military and/or veteran status, disability information, salary, and country.
* Billing Data, including payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments.
* Profile Data, including interests, inferences, email marketing settings, preferences, and favorites.
* Content, includingcontent within any messages sent to us (such as feedback and questions to customer support) or publicly posted on the Service (such as in product reviews or blog comments). We also collect content within any messages exchange between users through the Service (such as if you use our chat functionality).
* Device Data, including data about any device registered with us, related product warranty information, and information relating to claims associated with such devices.
* Information about others, including your personal contacts that you voluntarily send information to regarding products or content offered by the Service.
We may also collect your information offline and at various locations and on various forms on the Service, including, but not limited to: registration forms for newsletters and other e-mail communications; registration for membership to the Service; registration for participation in contests, sweepstakes, auctions, surveys, or other promotions that may be offered on the Service; when you submit an inquiry via the Service; when you purchase a product from the Service; when you register your product warranty information; or when you communicate or otherwise interact with us via the Service, or otherwise. When you apply for a job with Epson we collect the information you provide in your job application and from your references and other sources, as further explained in the Job Applicants’ Privacy Statement Section below.
For more information with respect to the Service and the ability to customize account settings, please see the section entitled “Epson Store” below.
You have choices about the personal information you disclose to Epson, and you may elect not to submit your personal information, however, as a result, you may not be able to access certain of the Service's features and functionality.
Information Collected Automatically
In addition, we automatically collect information when you use the Service. The following are examples of the types of information we may automatically collect via the Service:
* Service Use Data, including data about features you use, pages you visit, emails and advertisements you view, products and services you view and purchase, the time of day you browse, and your referring and exiting pages.
* Device Data, including data about the type of device or browser you use, your device’s operating software, printing patterns, ink usage, your internet service provider, your device’s regional and language settings, and device identifiers such as IP address.
* Location Data, including imprecise location data (such as location derived from an IP address or data that indicates a city or postal code).
* Software Downloads, including information about your usage of products we have sold to you after you download any Epson software. Additional software-specific privacy and data information may be included with the Epson software and will be presented to you as appropriate, which will govern in the event of a conflict with this general Privacy Policy.
We use various technologies to automatically collect information when you use the Sites and certain other of the Services (collectively, “Tracking Technologies”), including the following:
* Log Files, which are files that record events that occur in connection with your use of the Service.
* Cookies, which are small data files stored on your device that act as a unique tag to identify your browser. We use two types of cookies: session cookies and persistent cookies. Session cookies make it easier for you to navigate our Sites and expire when you close your browser. Persistent cookies remain following a Site visit and, among other things, help with personalizing your experience, remembering your preferences, and supporting security features. Additionally, persistent cookies allow us to bring you advertising both on and off the Service. Persistent cookies may remain on your device for extended periods of time, and generally may be controlled through your browser settings. To learn more about how we use cookies and how to set cookie preferences, please refer to our Consent Manager.
* Pixels (also known as web beacons or clear gifs), which is codeembedded in a website, video, email, or advertisement that sends information about your use of the Service to a server. When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us, or a separate entity, to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from separate entities that allow us track our conversions, bring you advertising both on and off the Service, and provide you with additional functionality, such as the ability to connect our Service with your social media account.
* Location-Identifying Technologies, which are technologies used to collect your imprecise location. Location data may be used, as appropriate, for purposes such as verifying your device’s location and delivering or restricting relevant content and advertising based on that location.
For further information on how we use tracking technologies for analytics and advertising, and your rights and choices regarding them, see the “Tracking Technology Choices” and “Your U.S. State Privacy Notice and Rights” sections below.
Information Collected From Other Sources
We may also collect information about you from other sources. The following categories are examples of the types of sources we collect personal information from:
* Data brokers or resellers from which we purchase data to supplement the data we collect.
* Social networks such as when you engage with our content, reference our Service, or grant us permission to access information from the social networks.
* Marketing Partners that offer co-branded services, sell or distribute our products, or engage in joint marketing activities.
* Publicly-available sources, including data in the public domain.
We are not responsible nor liable for the accuracy of the information provided to us by third parties or for third-party policies or practices.
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