Data Retention
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:
* Invoices and payments for 7 years;
* Job applications and other related documentation for 6 or more years;
* System use for 3 years; and
* Customer profiles, surveys and communications for 5 years.
Transfer of Information to the U.S. and Other Countries
Panasonic is based in the United States and we process and store information in the U.S. Our websites are intended for users in the United States and its territories and possessions, but if you use the websites from any country outside the United States, the various communications will necessarily result in the transfer of information across international boundaries, and by visiting the Website, you consent to these transfers as required or permitted by applicable law. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps (such as implementing contractual safeguards) to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it. For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the details below.
Additional Information for Residents of California
Collection of Personal Information
This section provides information, organized in accordance with the CCPA, for residents of California.
In the past twelve months, we have collected, used, and disclosed personal information, as described below, for our business and commercial purposes:
* identifiers such as your name, email address, postal address, phone number, and IP address;
* information that may deemed to be sensitive, including your login credentials and precise geolocation data;
* commercial information such as credit card or other payment information, and information about the products you searched for other otherwise expressed an interest in, product details, purchase price, and date and location of the transaction;
* demographic information such as date of birth and gender;
* internet or other electronic network activity information, including, but not limited to, browsing history, search history, the type of browser and operating system you use, the domain and host from which you access the internet, access times, pages viewed, the page you visited before navigating to our Services, and information regarding your interaction with an internet website, application, or advertisement;
* information about your use of the Services, such as the search terms you enter, your location, and the identity of your devices, including the hardware model, operating system and version, unique device identifiers and tokens, unique identifier headers, mobile network information, and other information that identifies you as the user of the device or the person providing information to us;
* Audiovisual information, such as video captured via CCTV and recordings of communications with us; and
* inferences derived from the personal information noted above.
Use of Personal Information
We use the personal information described above to deliver the products and services you request and customize your experience with us, to administer your account, and to target advertisements based on users’ interests and to understand how users interact with ads. We also use the information we collect for the following business purposes:
* Sending you technical notices, updates, security alerts, and support and administrative messages and responding to your comments, questions, and customer service requests;
* Analyzing the success of our Services;
* Better understanding the needs and interest of our customers;
* Managing the website’s interactive functionality;
* Communicating with you about products, services, offers, and events offered by Panasonic and others, and providing news and information we think will be of interest to you;
* Monitoring and analyzing trends, usage, and activities in connection with our Services;
* Complying with Panasonic’s legal and regulatory obligations;
* Detecting, investigating and preventing breaches of the Terms and Conditions, fraudulent transactions and other illegal activities, and protecting the rights and property of Panasonic and others;
* Personalizing and improving the Services;
* Facilitating contests, sweepstakes, and promotions and processing and delivering entries and rewards; and
* Carrying out any other purpose described to you at the time the information was collected.
Data Retention
We store the information we collect about you, including sensitive personal information, for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:
* Invoices and payments for 7 years;
* Job applications and other related documentation for 6 or more years;
* System use for 3 years; and
* Customer profiles, surveys and communications for 5 years.
Sale of Personal Information
We sell or share internet and other electronic network activity information, including sensitive data, to marketing and advertising partners for targeted advertising and cross behavioral advertising purposes. We do not sell or share sensitive personal information or the personal information of consumers under 16 years of age.
To opt out of the selling or sharing of your personal information, click the “Do Not Sell My Information” link on our websites or at https://panasonic.tap.thinksmart.com/prod/Portal/ShowWorkFlow/AnonymousEmbed/70573f26-bbca-49d0-856b-bcb76bfa18d0.
Your Choices
In some circumstances, you may have the right to object to Panasonic’s use of your information. If you wish to delete or deactivate your account, please email us at privacy@us.panasonic.com. or call us at (855) 772-2891, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You must be at least 18 years of age to use our website or Services. Panasonic does not knowingly collect, sell, share, or maintain any personal information from children under the age of 16, and no part of our website is designed with the purpose of attracting such children.
Location Information
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, may no longer function properly. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
Cookies
The website uses “cookies” that may be sent to your computer and which contain information allowing us to recognize when you are viewing the website and to keep track of your preferences. The cookies also automatically collect information about your activity on our website, such as the web pages that you visit, the links that you click, and the searches that you conduct.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Promotional Communications
You may opt out of receiving promotional emails from Panasonic by following the instructions in those emails or by emailing privacy@us.panasonic.com. You may also call us at (855) 772-2891. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Your Rights
Depending on where you reside, you may have the following rights with respect to your personal information, subject to applicable exceptions. In the event of a conflict between your rights, as described in this section, and any rights further described in this privacy policy, the terms of this section shall prevail.
* Right to Access. You may be entitled to request that we disclose to you the specific pieces of your personal information that we have collected about you in a portable and, to the extent technically feasible, readily usable format.
* Right to Know. You may have the right to confirm that we have collected personal information about you and know what personal information we have collected about you, including, as applicable, the categories of personal information we have collected, the sources from which we collected that personal information, the business or commercial purposes for which we collected, sold, and shared that personal information, the categories of personal information that we sold, shared, or disclosed to third parties for business purposes and the categories of third parties to whom we sold, shared or disclosed personal information.
* Right to Deletion. You may be entitled to request that we delete the personal information that we have collected from you. We will use commercially reasonable efforts to honor your request, in compliance with applicable laws. Please note, however, that we may need or be required to keep such information, such as for our legitimate business purposes or to comply with applicable law.
* Right to Limit the Processing of Sensitive Personal Information. We process sensitive personal information only for those purposes expressly authorized under California law.
* Right to Correct. You may request that we correct personal information that we hold about you.
* Right to Opt-Out of Sales and Sharing of Personal Information. You may be entitled to opt out of sales of your personal information to third parties and to opt out of the disclosure of your personal information to third parties for certain targeted advertising. To opt out of the selling or sharing of your personal information, click the “Do Not Sell My Information” link on our websites or at https://panasonic.tap.thinksmart.com/prod/Portal/ShowWorkFlow/AnonymousEmbed/70573f26-bbca-49d0-856b-bcb76bfa18d0.
* Right to Opt-Out of Profiling. You may be entitled to opt out of certain processing that has legal or similarly significant effects on you.
* Right to Non-Discrimination. You have the right not to receive discriminatory treatment if you exercise the rights conferred to you by applicable privacy law.
If you would like to request to exercise one of these rights, please contact us at privacy@us.panasonic.com. You may also call us at (855) 772-2891.
To process your requests to access, know, delete, or correct the personal information, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, we will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us.
When you use an authorized agent to submit a request, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. Authorized agents may use the channels listed above to submit requests.
Certain states provide a right to appeal decisions we make relating to your request to exercise your rights. Please contact us if you would like to appeal a decision.