LAST UPDATED – April 1, 2023

This Privacy Policy for Panasonic Corporation of North America (“Panasonic”, “we” or “us”) explains how Panasonic collects, uses, and discloses information about you when you access or use our websites, mobile application(s), and other products and services (collectively, the “Services”), contact our service team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Contents & Summary

* Collection of Information

* Information You Provide Us

* Information About Your Use of the Services

* Information We Collect from Other Sources

* Use of Information

* Disclosure of Information

* Social Sharing Features

* Advertising and Analytics Services Provided by Others

* Sales of Personal Information

* Data Retention

* Transfer of Information to the U.S. and Other Countries

* Additional Information for Residents of California

* Your Choices

* Your Choices: Location Information

* Your Choices: Cookies

* Your Choices: Promotional/Mobile Communications

* Promotional Communications

* Your Rights

* European Economic Area

* Contact Us

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us.

The types of information we have collected includes:

* identifiers such as your name, email address, postal address, phone number, credit card information, security preferences, and any other information you choose to provide;

* information that may be considered sensitive under certain laws, including your login credentials;

* internet and other electronic network activity information;

* precise geolocation;

* commercial information such as credit card or other payment information, and information about the products you searched for other otherwise expressed an interest in; and

* demographic information such as date of birth and gender.

We also collect your information if you post, display and/or publish user content on the website through the use of cookies (as explained below). Additionally, when you enter any password-protected area of our website, our website will recognize you and collect information that you submit through the use of authentication tokens tied to user accounts created on or through an integrated third-party user database.

Information About Your Use of the Services

We collect information about your use of the Services, such as the search terms you enter, your location, financial payment information, and the identity of your devices.

Automatically Collected Information

When you access or use our Services or transact business with us, we automatically collect information about you, including:

* Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and date and location of the transaction.

* Log and Usage Information: We collect log information about your use of the Services, including the type of browser and operating system you use, the domain and host from which you access the internet, access times, pages viewed, web browsing history, your IP address, and the page you visited before navigating to our Services.

* Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and tokens, unique identifier headers, mobile network information, and other information that identifies you as the user of the device or the person providing information to us.

* Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You have the ability to stop the collection of precise location information at any time (see Your Choices below for details).

* Audiovisual Information: At our facilities we may capture video via CCTV.  And we may record your calls or other or other communications with us.

* Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and plug-ins. Cookies are small data files stored on your hard drive or in device memory that help us improve and keep secure our Services and your experience. Through the use of cookies, we may automatically collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our site. Our website uses two types of cookies: (1) “session” cookies which are deleted from your computer when you leave the website and are used purely to help you navigate around the website; and (2) “persistent” cookies which remain on your computer so that the website can recognize you when you return. Plug-ins are pieces of software that users download to allow certain web-based software to operate. In order to use our website, you may be required to install certain plug-ins. For more information about cookies and how to disable them, see Your Choices below.

Information We Collect from Other Sources

We may obtain information from other sources and combine that with information we collect directly from you. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers, and publicly available sources. Additionally, if you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.

Use of Information

We use the information we collect to deliver the products and services you request and customize your experience with us, to administer your account, and to target advertisements based on users’ interests and to understand how users interact with ads. We may also use the information we collect to:

* Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;

* Analyze the success of our Services;

* Better understand the needs and interest of our customers;

* Manage the website’s interactive functionality;

* Communicate with you about products, services, offers, and events offered by Panasonic and others, and provide news and information we think will be of interest to you (see Your Choices below for information about how to opt out of these communications at any time);

* Monitor and analyze trends, usage, and activities in connection with our Services;

* Comply with Panasonic’s legal and regulatory obligations;

* Detect, investigate and prevent breaches of the Terms and Conditions, fraudulent transactions and other illegal activities, and protect the rights and property of Panasonic and others;

* Personalize and improve the Services;

* Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; and

* Carry out any other purpose described to you at the time the information was collected.

Disclosure of Information

We may disclose the categories of personal information described above as follows or as otherwise described in this Privacy Policy:

* With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, regardless of whether you have chosen to limit our sharing of your information as collected on our website;

* In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;

* If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Panasonic or others;

* In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

* Between and among Panasonic and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and

* With your consent or at your direction.

Panasonic requires its vendors, consultants, and service providers that have access to your information to maintain the confidentiality of your information and to comply with the safeguards provided in this privacy policy. We also provide our vendors, consultants, and service providers with our opt-out lists so that communications sent on behalf of Panasonic are not sent to opt-out participants.

During the past 12 months, we disclosed identifiers such as IP addresses, internet and other electronic network activity information, device information, mobile network information, pages viewed, time spent on pages or in apps, links clicked, conversion information, and data that may be deemed sensitive, such as precise geolocation information and payment information to our advertising partners, payment processors, platform partners, installers, distributors and resellers. This practice is discussed further below. Panasonic may disclose aggregated statistics about visitors to its website, along with anonymous information collected from other sources. We may also disclose aggregated or de-identified information with third parties (such as advisors, promotional sponsors, and investors), which cannot reasonably be used to identify you, for various business purposes, including conducting general business analysis and developing website content and services.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Panasonic and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit https://www.aboutads.info/choices or https://www.youronlinechoices.eu/ if you are located in the EU. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://policies.google.com/privacy. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads Personalization” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

Our Cookie Policy sets out details of the individual cookies we use and the purposes for which we use them. The Cookie Policy can be accessed here: Cookie Policy.

Sales of Personal Information and Targeted Advertising

Panasonic allows certain companies to place tracking technologies like cookies and pixels on our sites, which allow those companies to receive information about your activity on Panasonic that is associated with your browser or device for various purposes, including targeted advertising. The companies may use that data to serve you more relevant ads on our sites or others. Under some state laws, sharing data for online advertising like this is considered to be a “sale” of information.

You always have full control over whether these technologies work on your devices. You can disable them entirely by clicking the “Do Not Sell My Information” link on our websites.